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COMPLETE Customer Satisfaction is our Number 1 Goal !

Here is what our customers say about us:

7/20/2010
Terry/Jim......All points arrived safely yesterday evening.....I am pleased with the entire
lot....both the Michael Hough material and Jim's material as well.....I am a "Happy
Camper".....A pleasure doing business with you both....:):):)
DB

12/7/2009
Thanks so much for the beautifully preserved mortar and pestle. So fantastic I just don't know
what else to say. You shipped them fast and safely.
I really appreciate it,
F.P.

7/12/2009
Terry,
Got to tell you that I've always been real impressed with the honesty and detail of your piece
descriptions but the fairly new analysis of the skill level of the piece's maker is a super
addition. I can't think of another seller that can touch you regarding your "truth in advertising".
Keep up the good work.
D.

6/8/2009
Hi Andy,
Got the beautiful big blade today and couldn't be happier. A perfect transaction ! The blade
shows many interesting features that will keep me ogling it for a long time indeed  :-)
You can let Terry know that the deal is complete. However, I think he is at the Temple, TX
show this weekend.
Best Regards,
B
 
PS. Do you want your towel back? Ha...very classy way to wrap the blade !

4/2/2009
...(unrelated stuff skipped)... and the relics are great. No regrets at all. I never have to worry about what I'm getting from you guys. Honest relics all the way and great service.
Many Thanks!
Brian

3/23/2009
Hi Terry,
I received my arrowhead today and you couldn't have packed it any better, which shows your dedication to your business..... I don't know which is better, the way you run your business or the arrowheads you sell.... never the less both are great !!!!  I also wanted you to know that your website is like a display case for us.... I can spend hours a week looking, learning and of course DREAMING!!!!
Regards and looking forward to the next release,
M.P.

2/15/2009
Received the 2 Artifacts the other day... Thank You Soo Much... they are even better           "in Person".... As Always, You offer Nothing but the Best Artifacts.. besides the fact that you seem to be the Only Dealer who actually offers Central & Southern California Artifacts.. Thank You Very Much for adding to my Collection... (other unrelated stuff deleted)...
Again, Thank You very Much Terry... I recommend Your site all the time to fellow Collectors.... A-1 Artifacts and A-1 Service....
Take Care, D.E.

2/12/2009
Hi Terry,
I wanted you to know that the entire transaction was what it should be when dealing with an outfit as professional as yours...perfect!!!! Thank you very much for all the killer artifacts for us to drool over. I know who's going to be on my birthday and Christmas list....WESTERN ARTIFACTS.
Regards,
Matt

10/16/2008
Hi Richard,
Sorry for taking so long in letting you know that I received the items, all the items arrived safe & sound and I was especially pleased with the hafted arrowhead. I thought it was pretty clever of you to enclose it inside the tube container, your packaging of the items was superb. Are you the one who found the gaming pieces with Dr. Don Tyson, or was it your dad? They are nice indeed, particularly the engraved one. Many thanks for a GREAT transaction, hope to do business with you again in the very near future!!!
Sincerely,
T.P.

9/16/2008
Hello,
I received my order from Lee today and everything looks great. I already have this point in one of my Clovis frames. I can't thank both of you enough.
Thanks again,
Curtis

Just an FYI -- I received the two items today, safe and sound. Although they are both quite ''modestly priced,'' I think they're nice and interesting items. I'll definitely order from your company again.
Thanks, Andy

7/11/2008:                                                                                                   

Terry,
Ya, you guys are way above all your competition in many ways. Here are
some I can think of:
Service
Picture Quality (all angles with ruler included)
Friendliness
Authenticity
Documentation
Thorough item Description
All of these reasons, and because I've been burned before, are the reason
you folks have captured my business.
Many Thanks for All You do...
Chris


6/18/2008 - Hmmm... up to now, I've just been adding the complements we've received, and it just dawned on me, now that's not fair... I should be adding anything negative as well... so, with that in mind, we've had 2 negatives which come to mind over the years... one was from a customer who didn't agree with my "G10" classification of a gem point he purchased... he promptly received a full refund as per our unconditional refund policy...
The second complaint we received was pretty harsh and strongly worded from an irate customer in Canada... he wrote something like: "I'm VERY UNHAPPY with your service, I ordered an arrowhead 3 weeks ago, and still haven't received it"... well, I was waiting for this customer to contact us, as he didn't give us his full address, (being "Yanks" down here, we couldn't tell if a Canadian address was complete or not) and his order was returned to us by the postal service, and sat waiting for him because we no longer had his email address to contact him, since we shipped the package to the address he provided, and we considered it to be a "done deal"... once he provided us with his full address, his order was promptly sent out.

4/16/2008
I got the fantastic Kennewick early leaf and Haskett-type relics today. I loved them as soon as I saw them!  That monster leaf blade is one finely crafted piece of art. Super. The Haskett looks like it belongs to 2 different cultures as the flaking looks like a Haskett on one side and cordilleran on the other. Just a fascinating artifact to examine. They are keepers all the way, so our transaction is complete.
Thanks!
Brian

4/14/2008
Terry… Package arrived as promised! Very nice piece! This was exactly what I was looking for. Nice packing too. Look forward to dealing with you in the future!  Thank you for your time and efforts, 
Bob

4/29/07
No problem Terry!  You are my FIRST choice Artifact seller! Also, you can expect many more orders coming soon.  Just need to collect more money.
Thanks,
Corey

4/14/07
Hi Terry,
I just opened a package and a 4-3/16'' CLOVIS was inside.
It was a gift and I nearly #%@! my pants !!! My fiance' said you gave her a deal, and I want to thank you for that. She wont tell me the price and that's ok , I'm Glad it came from you..
Thanks , Ed

9/19/2006 
Terry,                                                                                                    
The plateau arrived today in perfect order.  What a beauty to say the least, and truthfully I think you gave me an amazing deal on a point of that caliber. Thank you so much for a true chance to add a high-end point to my collection with no strings attached.  If you come across any others like it please let me know and I'll send you payment immediately. Email anytime, and thanks for a smooth professional transaction!  
 J.

9/15/2006
Hi Terry,
Thank you for another terrific collection of beautiful artifacts.  I really look forward to perusing your site and  deciding how to add to my small collection with the limited budget I have for such things.  That is what is so great about your site--there are plenty of opportunities for someone, even without a great deal of money, to acquire a piece of history.  Terry, please know that your efforts with this site are greatly appreciated.  Please keep up the good work--you are doing a great job and providing a really nice service for us collectors.
Thanks again,
R R

Hello Terry,
    Thanks so much for taking the time to promptly respond to me. I just made payment to you through Paypal... Let me say that I have recently visited dozens of antiquity and artifact dealers' websites and yours is certainly among the most impressive. You have a great selection of artifacts at reasonable prices. Most of all, I appreciate your prompt and friendly response. I have recently e-mailed other dealers days ago to purchase items from them and still have not had a reply from any of them. I certainly hope to do more business with you in the future and will be checking your site regularly for new items that may interest me. Just another comment, I like the informational section of your website you call the museum. You might like to know that that is partly what sold this object, since it was featured in a demonstration of how it was used as a compound tool in that section. Best of luck with your move. I hope all goes smoothly and thanks again for taking time to respond to me. I will eagerly look forward to adding this artifact to my collection!
Sincerely,
Gerald

Thanks so much for the great points!!! I am extremely satisfied and I will absolutely continue to follow your site as it changes. Thanks for the rapid responses and smooth transaction as well!! You're at the top of my "favorites" list for points too.
Allen.

Hey Terry,

Dude, I am happy, happy, happy with the points! I have several from those collections already and these will go nicely with them. The price was a bargain for sure. I'm going to send you a little extra thank you in the from of beef jerky. It's a little sideline of mine that is really taking off. You should receive it in a few days. Thanks again!

Russ

Terry,
Just took a look at your site and all I can say is WOW!!! You have some SUPER Illinois artifacts and Perino papered to boot!!!. Most are way out of my price range but nevertheless very IMPRESSIVE to look at. Awesome site Terry. That Candy Creek you sold me was a hit with a lot of my cohorts. They all said "Oh... a Beaver Lake" until I clued them in and showed them the Perino papers. They were quite surprised! Well anyway just thought I would drop you a line and give you a THUMBS UP on the BEAUTIFUL artifacts you are offering.
J.

Hello! I received my order today, thank-you. I hope to order some more real soon, I am pleased with what I received.
Maureen


6/7/04:   
Hi Terry:
I just received my arrowhead in the mail today and I am very happy with it, and I just want to tell you that you will be on the top of my list for buying authentic artifacts from the past and I will not hesitate to recommend you to my friends If they are looking for awesome authentic native American relics.
Thanks Lots!     M.


6/10/04:  
Hi Terry, the day I emailed you the beads arrived. thanks so much. they are very interesting. They will go well with my small collection of Miwok items. Thanks again for the exceptional transaction!!   Steve


7/14/04:
 Hi Terry,
The points arrived and they are just as expected. Damn little gems!  Thanks for the quick mailing. We will do business again
Regards,
Mike

Terry:
I received the points today.  I am very pleased with them and especially pleased with the communications and follow thru on your part.  I have marked you as
one of my favorites and hopefully will find items on your site that fit in with my collection.
Thanks again Terry.
Clyde

Terry: I received my trade bead necklace and it is even better than I thought! The photo was nice but the real thing is fabulous! I appreciate the case you sent, very much; it makes a beautiful display in my home. Thank you for the information you gave me about its past, and I will be keeping you in mind for future purchases.
Thank you very much again, T.

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