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Feedback Page
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COMPLETE Customer Satisfaction
is our Number 1 Goal ! |
Here is what our customers
say about us:
| 7/20/2010 |
|
Terry/Jim......All points arrived safely yesterday evening.....I am pleased
with the entire |
| lot....both
the Michael Hough material and Jim's material as well.....I am a "Happy |
| Camper".....A
pleasure doing business with you both....:):):) |
| DB |
| 12/7/2009 |
|
Thanks so much for the beautifully
preserved mortar and pestle. So fantastic I just don't know
|
|
what else to say. You shipped them
fast and safely. |
|
I really appreciate it, |
|
F.P. |
| 7/12/2009 |
| Terry, |
| Got to tell
you that I've always been real impressed with the honesty and detail of your
piece |
| descriptions
but the fairly new analysis of the skill level of the piece's maker is a
super |
| addition. I
can't think of another seller that can touch you regarding your "truth in
advertising". |
| Keep up the
good work. |
| D. |
| 6/8/2009 |
| Hi Andy, |
| Got the
beautiful big blade today and couldn't be happier. A perfect transaction !
The blade |
| shows many
interesting features that will keep me ogling it for a long time indeed :-) |
| You can let
Terry know that the deal is complete. However, I think he is at the Temple,
TX |
| show this
weekend. |
| Best Regards, |
| B |
| |
| PS. Do you
want your towel back? Ha...very classy way to wrap the blade ! |
| 4/2/2009 |
|
...(unrelated stuff
skipped)... and the relics are great. No regrets at all. I never have to
worry about what I'm getting from you guys. Honest relics all the way and
great service.
|
| Many Thanks! |
| Brian |
| 3/23/2009 |
| Hi Terry, |
| I received my
arrowhead today and you couldn't have packed it any better, which shows your
dedication to your business..... I don't know which is better, the way you
run your business or the arrowheads you sell.... never the less both are
great !!!! I also wanted you to know that your website is like a
display case for us.... I can spend hours a week looking, learning and of
course DREAMING!!!! |
| Regards and
looking forward to the next release, |
| M.P. |
| 2/15/2009 |
Received the 2
Artifacts the other day... Thank You Soo Much... they are even better
"in Person".... As Always, You offer Nothing but the Best Artifacts..
besides the fact that you seem to be the Only Dealer who actually offers
Central & Southern California Artifacts.. Thank You Very Much for adding to
my Collection... (other unrelated stuff deleted)...
Again, Thank You very Much Terry... I recommend Your site all the time to
fellow Collectors.... A-1 Artifacts and A-1 Service....
Take Care, D.E. |
| 2/12/2009 |
|
Hi Terry,
I wanted you to know that the
entire transaction was what it should be when dealing with an outfit as
professional as yours...perfect!!!! Thank you very much for all the killer
artifacts for us to drool over. I know who's going to be on my birthday
and Christmas list....WESTERN ARTIFACTS.
Regards,
Matt
|
| 10/16/2008 |
|
Hi Richard,
Sorry for taking so long in
letting you know that I received the items, all the items arrived safe &
sound and I was especially pleased with the hafted arrowhead. I thought it
was pretty clever of you to enclose it inside the tube container, your
packaging of the items was superb. Are you the one who found the gaming
pieces with Dr. Don Tyson, or was it your dad? They are nice indeed,
particularly the engraved one. Many thanks for a GREAT transaction, hope
to do business with you again in the very near future!!!
Sincerely,
T.P.
|
| 9/16/2008 |
Hello,
I received my order from Lee today and everything looks great. I already
have this point in one of my Clovis frames. I can't thank both of you
enough.
Thanks again,
Curtis |
|
Just an FYI -- I received the two items
today, safe and sound. Although they are both quite ''modestly priced,'' I
think they're nice and interesting items. I'll definitely order from your
company again.
Thanks, Andy
|
| 7/11/2008:
Terry,
Ya, you guys are way above all your competition in many ways. Here are
some I can think of:
Service
Picture Quality (all angles with ruler included)
Friendliness
Authenticity
Documentation
Thorough item Description
All of these reasons, and because I've been burned before, are the reason
you folks have captured my business.
Many Thanks for All You do...
Chris |
| 6/18/2008
- Hmmm... up to now, I've just been adding the complements we've received,
and it just dawned on me, now that's not fair... I should be adding anything
negative as well... so, with that in mind, we've had 2 negatives which come
to mind over the years... one was from a customer who didn't agree with my
"G10" classification of a gem point he purchased... he promptly received a
full refund as per our unconditional refund policy... |
| The second
complaint we received was pretty harsh and strongly worded from an irate
customer in Canada... he wrote something like: "I'm VERY UNHAPPY with your
service, I ordered an arrowhead 3 weeks ago, and still haven't received
it"... well, I was waiting for this customer to contact us, as he didn't
give us his full address, (being "Yanks" down here, we couldn't tell if a
Canadian address was complete or not) and his order was returned to us by the postal
service, and sat waiting for him because we no longer had his email address
to contact him, since we shipped the package to the address he provided, and
we considered it to be a "done deal"... once he provided us with his full
address, his order was promptly sent out. |
| 4/16/2008 |
| I got the fantastic Kennewick early
leaf and Haskett-type relics today. I loved them as soon as I saw them! That
monster leaf blade is one finely crafted piece of art. Super. The Haskett looks like it belongs to 2
different cultures as the flaking looks like a Haskett on one side and
cordilleran on the other. Just a fascinating artifact to examine. They are keepers
all the way, so our transaction is complete. |
| Thanks! |
| Brian |
| 4/14/2008 |
| Terry…
Package arrived as promised! Very nice piece! This was exactly what I was
looking for. Nice packing too. Look forward to dealing with you in the
future! Thank you for your time and efforts, |
| Bob |
| 4/29/07 |
|
No problem Terry! You are my FIRST choice Artifact
seller! Also, you can expect many more orders coming soon. Just need to
collect more money. |
| Thanks, |
| Corey |
| 4/14/07 |
| Hi Terry, |
|
I just opened a package and a 4-3/16'' CLOVIS was inside.
It was a gift and I nearly #%@! my pants !!! My fiance' said you gave her
a deal, and I want to thank you for that. She wont tell me the price and
that's ok , I'm Glad
it came from you..
|
| Thanks , Ed |
|
9/19/2006
|
|
Terry,
|
|
The plateau arrived today in
perfect order. What a beauty to say the least, and truthfully I
think you gave me an amazing deal on a point of that caliber. Thank you so
much for a true chance to add a high-end point to my collection with no
strings attached. If you come across any others like it please let
me know and I'll send you payment immediately. Email anytime, and thanks
for a smooth professional transaction!
|
|
J. |
|
9/15/2006 |
Hi Terry,
Thank you for
another terrific collection of beautiful artifacts. I really look
forward to perusing your site and deciding how to add to my small
collection with the limited budget I have for such things. That is what
is so great about your site--there are plenty of opportunities for
someone, even without a great deal of money, to acquire a piece of
history. Terry, please know that your efforts with this site are
greatly appreciated. Please keep up the good work--you are doing a
great job and providing a really nice service for us collectors.
|
|
Thanks again, |
|
R R
|
Hello Terry,
Thanks so much for taking the time to promptly respond to me. I just made
payment to you through Paypal... Let me say that I have recently visited dozens
of antiquity and artifact dealers' websites and yours is certainly among the
most impressive. You have a great selection of artifacts at reasonable prices.
Most of all, I appreciate your prompt and friendly response. I have recently
e-mailed other dealers days ago to purchase items from them and still have not
had a reply from any of them. I certainly hope to do more business with you in
the future and will be checking your site regularly for new items that may
interest me. Just another comment, I like the informational section of your
website you call the museum. You might like to know that that is partly what
sold this object, since it was featured in a demonstration of how it was used as
a compound tool in that section. Best of luck with your move. I hope all goes
smoothly and thanks again for
taking time to respond to me. I will eagerly look forward to adding this
artifact to my collection! |
| Sincerely, |
| Gerald |
| Thanks so much for the great
points!!! I am extremely satisfied and I will absolutely continue to follow your
site as it changes. Thanks for the rapid responses and smooth transaction as
well!! You're at the top of my "favorites" list for points too. |
| Allen. |
|
Hey Terry,
|
|
Dude, I am happy, happy, happy with the points! I have
several from those collections already and these will go nicely with them. The price was a bargain for sure. I'm going to send you
a little extra thank you in the from of beef jerky. It's a little sideline of
mine that is really taking off. You should receive it in a few days. Thanks
again!
|
|
Russ |
|
Terry, |
|
Just took a look at your site and all I can say is WOW!!! You have
some SUPER Illinois artifacts and Perino papered to boot!!!. Most are
way out of my price range but nevertheless very IMPRESSIVE to look at. Awesome
site Terry. That Candy Creek you sold me was a hit with a lot
of my cohorts. They all said "Oh... a Beaver Lake" until I clued them
in and showed them the Perino papers. They were quite surprised! Well
anyway just thought I would drop you a line and give you a THUMBS UP on
the BEAUTIFUL artifacts you are offering. |
|
J. |
|
Hello! I received my order today, thank-you. I
hope to order some more real soon, I am pleased with what I received.
|
|
Maureen |
|
6/7/04:
|
|
Hi Terry: |
| I just received my arrowhead in the mail today and I am very happy with
it, and I just want to tell you that you will be on the top of my list for
buying authentic artifacts from the past and I will not hesitate to
recommend you to my friends If they are looking for awesome authentic
native American relics. |
|
Thanks Lots! M. |
|
6/10/04:
|
|
Hi Terry, the day I emailed
you the beads arrived. thanks so much. they are very interesting. They
will go well with my small collection of Miwok items. Thanks again for
the exceptional transaction!! Steve
|
|
7/14/04:
|
|
Hi Terry, |
|
The points arrived and they
are just as expected. Damn little gems!
Thanks for the quick mailing.
We will do business again |
|
Regards, |
|
Mike |
| Terry: |
I received the points today. I am very pleased with
them and especially pleased with the communications
and follow thru on your part. I have marked you as
one of my favorites and hopefully will find items on
your site that fit in with my collection. |
| Thanks again Terry. |
| Clyde |
|
Terry: I received my trade bead necklace and it is even better than I
thought! The photo was nice but the real thing is fabulous! I appreciate
the case you sent, very much; it makes a beautiful display in my home.
Thank you for the information you gave me about its past, and I will be
keeping you in mind for future purchases. |
|
Thank you very much again, T. |
End of Feedback Page
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