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Feedback Page
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COMPLETE Customer Satisfaction
is our Number 1 Goal ! |
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Here's what our customers say
about us: (Identities abbreviated to respect their privacy) |
| 2/15/2013 |
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I received the 2 sets of
points today and couldn't be happier! I saw my daughters eyes light up
with excitement when she saw those Stockton Points! Man, those are really
cool. Thank you again, I will be back often to buy more.
Greg
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| 12/11/2012 |
Scott and Terry,
SWCR627 and SWCR637 arrived at the post office and I picked them up this
morning. S&H, packaging was excellent, no damage, quick delivery, etc.
The pieces were exactly as photographed and described. I am quite pleased.
Thanks,
JS |
| 10/18/2012 |
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Hi Terry,
I just wanted you to know we
received the arrowheads yesterday and we absolutely LOVE them!! Thank you
so much for all of your assistance and we'll be checking back to take a
look at more items sometime in the future. If I hear of anyone that needs
an item that might be on your site I will definitely refer them to you.
Take care,
Moni
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| 7/24/2012 |
| I received my
order and the points are awesome! Thank u |
| 3/1/2011 |
I had gone out
of town last week to visit my parents in South Idaho. When I arrived home
Saturday, I had several packages waiting for me. I have now received all of
the artifacts that I ordered from you. WOW. I could not be happier. These
are high quality artifacts that are not done justice by their photos. Again,
I have to tell you how impressed I am with the quality and condition of the
pieces. I also want to commend all of your consignors for really being on
top of things, and getting the packages out to me in a very short time, once
the order was paid in full.
Thank you for your time, Terry. |
| 1/7/2011 |
| Hi Terry, |
| Just a note to
let you know that my girlfriend is "Ga-Ga" over the big knife! She loves it!
Knew she would, as we had discussed it on |
| the phone one
day, and when she remarked about the "butchering tool" I knew we were
talking about the same artifact, thus, safe to |
| order. Thanks,
and Happy New Year to you and yours! |
| 12/7/2010 |
| Hello Terry: I
just received that absolutely beautiful Cordilleran Knife. I am so thankful
that you offered this and made this opportunity available. Thanks also for
the careful packaging and protection you provided to assure that it arrived
in great condition. I will cherish this example of Early Archaic. |
| Best Always,
Jim |
| 7/20/2010 |
|
Terry/Jim......All points arrived safely yesterday evening.....I am pleased
with the entire |
| lot....both
the Michael Hough material and Jim's material as well.....I am a "Happy |
| Camper".....A
pleasure doing business with you both....:):):) |
| DB |
| 12/7/2009 |
|
Thanks so much for the beautifully
preserved mortar and pestle. So fantastic I just don't know
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what else to say. You shipped them
fast and safely. |
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I really appreciate it, |
|
F.P. |
| 7/12/2009 |
| Terry, |
| Got to tell
you that I've always been real impressed with the honesty and detail of your
piece |
| descriptions
but the fairly new analysis of the skill level of the piece's maker is a
super |
| addition. I
can't think of another seller that can touch you regarding your "truth in
advertising". |
| Keep up the
good work. |
| D. |
| 6/8/2009 |
| Hi Terry, |
| Got the
beautiful big blade today and couldn't be happier. A perfect transaction !
The blade |
| shows many
interesting features that will keep me ogling it for a long time indeed :-) |
| Best Regards, |
| B |
| 4/2/2009 |
|
...(unrelated stuff
skipped)... and the relics are great. No regrets at all. I never have to
worry about what I'm getting from you guys. Honest relics all the way and
great service.
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| Many Thanks! |
| Brian |
| 3/23/2009 |
| Hi Terry, |
| I received my
arrowhead today and you couldn't have packed it any better, which shows your
dedication to your business..... I don't know which is better, the way you
run your business or the arrowheads you sell.... never the less both are
great !!!! I also wanted you to know that your website is like a
display case for us.... I can spend hours a week looking, learning and of
course DREAMING!!!! |
| Regards and
looking forward to the next release, |
| M.P. |
| 2/15/2009 |
Received the 2
Artifacts the other day... Thank You Soo Much... they are even better "in Person".... As Always, You offer Nothing but the Best Artifacts..
besides the fact that you seem to be the Only Dealer who actually offers
Central & Southern California Artifacts.. Thank You Very Much for adding to
my Collection... (other unrelated stuff deleted)...
Again, Thank You very Much Terry... I recommend Your site all the time to
fellow Collectors.... A-1 Artifacts and A-1 Service....
Take Care, D.E. |
| 2/12/2009 |
|
Hi Terry,
I wanted you to know that the
entire transaction was what it should be when dealing with an outfit as
professional as yours...perfect!!!! Thank you very much for all the killer
artifacts for us to drool over. I know who's going to be on my birthday
and Christmas list....WESTERN ARTIFACTS.
Regards,
Matt
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| 10/16/2008 |
|
Hi Richard,
Sorry for taking so long in
letting you know that I received the items, all the items arrived safe &
sound and I was especially pleased with the hafted arrowhead. I thought it
was pretty clever of you to enclose it inside the tube container, your
packaging of the items was superb. Are you the one who found the gaming
pieces with Dr. Don Tyson, or was it your dad? They are nice indeed,
particularly the engraved one. Many thanks for a GREAT transaction, hope
to do business with you again in the very near future!!!
Sincerely,
T.P.
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| 9/16/2008 |
Hello,
I received my order from Lee today and everything looks great. I already
have this point in one of my Clovis frames. I can't thank both of you
enough.
Thanks again,
Curtis |
|
Just an FYI -- I received the two items
today, safe and sound. Although they are both quite ''modestly priced,'' I
think they're nice and interesting items. I'll definitely order from your
company again.
Thanks, Andy
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| 7/11/2008:
Terry,
Ya, you guys are way above all your competition in many ways. Here are
some I can think of:
Service
Picture Quality (all angles with ruler included)
Friendliness
Authenticity
Documentation
Thorough item Description
All of these reasons, and because I've been burned before, are the reason
you folks have captured my business.
Many Thanks for All You do...
Chris |
| 6/18/2008
- Hmmm... up to now, I've just been adding the complements we've received,
and it just dawned on me, now that's not fair... I should be adding anything
negative as well... so, with that in mind, we've had 2 negatives which come
to mind over the years... one was from a customer who didn't agree with my
"G10" classification of a gem point he purchased... he promptly received a
full refund as per our unconditional refund policy... |
| The second
complaint we received was pretty harsh and strongly worded from an irate
customer in Canada... he wrote something like: "I'm VERY UNHAPPY with your
service, I ordered an arrowhead 3 weeks ago, and still haven't received
it"... well, I was waiting for this customer to contact us, as he didn't
give us his full address, (being "Yanks" down here, we couldn't tell if a
Canadian address was complete or not) and his order was returned to us by the postal
service, and sat waiting for him because we no longer had his email address
to contact him, since we shipped the package to the address he provided, and
we considered it to be a "done deal"... once he provided us with his full
address, his order was promptly sent out. |
| 4/16/2008 |
| I got the fantastic Kennewick early
leaf and Haskett-type relics today. I loved them as soon as I saw them! That
monster leaf blade is one finely crafted piece of art. Super. The Haskett looks like it belongs to 2
different cultures as the flaking looks like a Haskett on one side and
cordilleran on the other. Just a fascinating artifact to examine. They are keepers
all the way, so our transaction is complete. |
| Thanks! |
| Brian |
| 4/14/2008 |
| Terry…
Package arrived as promised! Very nice piece! This was exactly what I was
looking for. Nice packing too. Look forward to dealing with you in the
future! Thank you for your time and efforts, |
| Bob |
End of Feedback Page
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